Support Centre
Everything You Need,
In One Place.
Track jobs, access documents, approve proofs and request samples — all through your client portal.
Through your portal you can:
Live milestones from factory floor to your door
Track production and delivery
QA reports, material certifications and delivery confirmations
Access job documentation
View files and submit sign-off directly
Review and approve proofs
Technical guides for your categories
Download artwork templates and dielines
Trigger a reprint without starting from scratch
Reorder previous jobs
Get Help
Job-specific queries
Message your account manager directly from your project page in the portal. Every message is attached to your job record.
Account and billing
Tender and procurement
Urgent production issues
Log into your portal — all production and freight milestones are updated in real time.
Log into your portal, navigate to your project and click Approve. Production proceeds on your sign-off.
Find the completed job in your portal and select Reorder. Your account manager confirms pricing and lead time before anything is committed.
Stored in your portal under the relevant job. Download at any time.
Yes — call 1300 XXX XXX during business hours, or email hello@printcentre.com.au for a one business day response.
Common Questions
